Stance Support



(888) 391-9020 | Mon-Fri 9am-5pm PST


(949) 391-4272 | Mon-Fri 9am-5pm PST


[email protected] | Reply within 24hrs


Our Commitment to Accessibility

Stance, Inc. is committed to making our website's content accessible and user friendly to everyone.

If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at (888) 391-9020 or email our team at [email protected], include “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

When will my order ship?

As we’re typically not in the business of shipping full-size bicycles across the country, your purchase will be handled a little differently than typical orders. Here are the details:

  • Your order will ship in 1­-3 business days from our friends at Cult.
  • Our customer service team will provide you with tracking info ASAP.
  • All bicycles will require a signature for delivery.

Please keep an eye out for a tracking email from us with all your pertinent shipping info in the next few days. In the meantime, feel free to reach out to our customer service team at [email protected] with any questions or concerns you may have.

Return Policy

  • NO REFUNDS once the order has shipped.
  • Returns are accepted within 30 days from the shipped date if you pay the shipping. Shipping and handling charges are non refundable. Return shipping must be handled by the customer.

Scavenger Hunt Giveaway

We’ve teamed up with our friends at @cultcrew to send a few of our custom Stance x CULT bikes to lucky winners… the catch is you gotta find our key clues!

Here’s how to win:

  • Find the hidden CULT x Stance socks with our special message and instructions to claim your reward! The key clue will have a custom sticker and message so we’ll know if you’re messing with us.
  • Stay close to our Instagram Stories and posts for clues on where we’ll hide it.
  • Follow both @stanceofficial & @cultcrew to stay in the loop.
  • Like, comment and share the post, spread the word.


No purchase necessary. Must be 18+ to claim reward. US. residents only. Giveaway is not affiliated with Instagram. Winner will need to notify us via DM and confirmed legitimacy of key clue to be deemed winner. ARV $625.00.⁠

Because no other fabric proved soft enough, we invented our own. Behold the silky smooth perfection of Stance's proprietary Butter Blend™ technology, our sustainably sourced fiber innovation that delivers on the promise of softness superiority.

INFIKNIT is Stance’s proprietary fiber blend that delivers our most durable fabric to date. Products with INFIKNIT will last at least 5x longer than products without it.

The nylon used in INFIKNIT has a higher filament count which is a dense, more compact nylon yarn that gives it higher tensile strength. The extrusion process of our Infiknit nylon adds a substantial level of texture to the nylon that cannot be seen by the naked eye but increases abrasion resistance significantly.

We’ve added INFIKNIT into areas that experience the most friction. For casual products, it’s in the heel and the toe. For performance products, it’s in the heel, toe

and forefoot and sometimes the ankle.

How can I tell a sock has Infiknit?

Areas with INFIKNIT will have a distinguishable contrasting twist, so you will be able to see this in the sock. In addition, we’ve added the logo to the inside of the

sock welt.

Is Infiknit Comfortable?

INFIKNIT was developed to be indistinguishable from a regular sock, the only difference is its increased durability.

Infiknit Guarantee

We stand by our Infiknit product. So much that we are guaranteeing it for life. No catch. If it rips, tears, or develops a hole, we’ll send you a new pair. If you have an issue, follow the steps below and we will replace it.

Here's how it works:

  • Send an email with the subject line “Infiknit Guarantee” to [email protected] Please include the following information:
  • Your first and last name
  • Your order number or picture of your purchase receipt
  • Your shipping address
  • Photos of all the information on the inside cuff of the sock. If the item is INFIKNIT it will have the logo on the inside cuff. If you do not see the logo this item is not INFIKNIT and falls under the standard 30 day warranty.
  • Photo of the entire pair

A KPS (Keeping People Stoked) representative will review your claim and respond as soon as possible. If your claim is approved, we will offer a replacement pair in the same style with free standard shipping. If the style is no longer available, we will offer a pair of your choice of equal value. Please allow four to six weeks for processing.

Please refer to our terms and conditions for any additional information.

Stance FreshTek™ is an antimicrobial moisture-wicking wash designed to keep you feeling fresh and dry for life on the move. Utilizing a specialty finish to eliminate odor-causing bacteria, FreshTek™ can now be found on all of our premium performance socks and apparel for all-day play.

Please note that FreshTek™ is the same technology as our previous Feel360™ finish, only now with a better name.